Meet Your Care Team
We believe great healthcare starts with a great relationship. Our team combines deep clinical expertise with genuine compassion — so you always feel heard, respected, and cared for.
Jamie Ostrom, MSN, APRN, CNP, FNP-BC
Nurse Practitioner
I believe every patient deserves to be seen as a whole person — not just a diagnosis. My goal is to build a trusting relationship with each patient so we can work together toward their best health.
Jamie is an experienced and approachable Family Nurse Practitioner dedicated to delivering high-quality, evidence-based care to individuals and families at every stage of life. Certified by the American Nurses Credentialing Center, she brings a holistic approach to healthcare, focusing on prevention, wellness, and the management of both acute and chronic conditions.
- Comprehensive primary care for all ages
- Chronic disease management and monitoring
- Preventive care and wellness visits
- Supervised and collaborating with board-certified physician
Support Staff
Behind every great practice is a dedicated team. Our support staff is here to make your experience as smooth and stress-free as possible.
Heather Zsarnay
Billing Specialist, RN
Our billing specialist is dedicated to making the financial side of your healthcare as simple and transparent as possible. From insurance verification to claims processing and payment questions, they are your go-to resource for all billing needs.
- Insurance verification and authorization
- Claims processing and follow-up
- Patient billing questions and payment plans
- Medicare, Medicaid, and commercial insurance
A Collaborative Approach to Your Care
At Patient First Providers, our nurse practitioner and board-certified physician work hand-in-hand. Our NP leads your day-to-day care and builds a lasting relationship with you, while our supervising physician is actively involved in complex decisions and available for consultation. This collaborative model means you get the best of both worlds — personalized attention and physician-level expertise.
Our Care Philosophy
Patient-Centered
Your goals, preferences, and wellbeing guide every decision we make.
Collaborative
Our providers work together so you benefit from both NP-level attention and physician expertise.
Community-Focused
We're proud to serve North Olmsted and the surrounding communities as a trusted neighborhood practice.
Compassionate
We treat every patient with dignity, empathy, and the respect they deserve.
Ready to Meet Your Care Team?
We're now accepting new patients. Request an appointment today.